Privacy Policy

1. Scope and accountability

dotzstudios.com (“we,” “us,” or “our”) respects your privacy and is responsible for personal information under our control. This policy explains our practices when you visit this website, make an enquiry, or otherwise communicate with our Vancouver office.

We manage personal information in a manner consistent with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) where it applies, British Columbia’s Personal Information Protection Act, and other applicable Canadian privacy requirements. The law that applies may depend on the nature and location of an activity.

2. Information we collect

We may collect information you provide directly, including your name, email address, telephone number, the contents of an enquiry, communication preferences, and correspondence with us. If you become a client, we may collect additional information needed to assess conflicts, verify identity, provide legal services, administer billing, and meet professional or legal duties. Those client practices may also be addressed in an engagement letter.

Our website may receive limited technical information such as browser type, device type, approximate region, referring page, pages visited, and security logs. We do not seek to collect sensitive information through the public contact form.

3. Purposes and consent

We collect, use, and retain personal information for purposes a reasonable person would consider appropriate, including to respond to enquiries, assess whether we can assist, conduct conflict checks, deliver and improve services, maintain website security, satisfy legal and professional obligations, and manage our operations.

We seek meaningful consent where required and provide relevant information about purposes. Consent may be express or implied depending on the context and sensitivity of the information. In limited circumstances, applicable law may permit or require collection, use, or disclosure without consent.

4. When information may be disclosed

We do not sell personal information. We may share it with service providers that support hosting, communications, records management, professional services, or secure technology, subject to appropriate confidentiality and use restrictions. Information may also be disclosed with your direction or consent, as necessary to provide requested legal services, to protect rights or safety, or where permitted or required by law, court process, or professional regulation.

Some providers may process information outside British Columbia or Canada. In that event, information may be subject to the laws and lawful access regimes of the relevant jurisdiction. We use reasonable contractual and organizational measures when engaging providers.

5. Safeguards, accuracy, and retention

We use administrative, technical, and physical safeguards appropriate to the sensitivity and volume of personal information in our care. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

We take reasonable steps to keep information accurate for the purposes for which it is used. We retain personal information only as long as reasonably necessary for identified purposes and legal, insurance, accounting, and professional obligations. We then securely destroy, erase, or anonymize it, subject to lawful retention requirements.

6. Cookies and local storage

This site uses browser local storage to remember whether you accepted or declined the cookie notice. We may use essential technologies needed for security and basic site operation. You can clear stored preferences through your browser settings; doing so may cause the notice to reappear.

7. Access, correction, and withdrawal

Subject to applicable exceptions, you may ask to access personal information we hold about you or request correction of inaccurate information. You may also withdraw consent to future use where consent is the legal basis, subject to reasonable notice and legal or contractual limits. Withdrawal may affect our ability to provide a requested service.

We may need to verify your identity before processing a request. We will explain any lawful restriction on access. You may raise a concern with our privacy contact and, if unresolved, with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia, as applicable.

8. Links and policy changes

External websites are governed by their own privacy practices, and we are not responsible for them. We may update this policy to reflect operational, legal, or regulatory changes. The effective date above indicates the latest revision. Material changes will be presented appropriately on this page.

9. Contact our privacy lead

Questions, requests, or privacy concerns may be sent to privacy@dotzstudios.com, by telephone at +1 604 555 0186, or by mail to Privacy Lead, dotzstudios.com, 1285 Seaward Lane, Suite 410, Vancouver, BC V6B 2W9.